1211 E 18th St., PO Box 887, Carroll, Iowa 51401
712-792-5500

Leadership Council

June 30, 2023

Dear families,

Thank you for your patience and understanding this week, as we continue to focus on New Hope’s mission of enriching the lives of those we serve.

Earlier this week, you received communication from us regarding leadership changes at New Hope and were promised more information later in the week. We’d like to share more information regarding New Hope’s plans for moving forward at this time.

  • Leadership Council. The board has appointed eight members to a newly formed Leadership Council. This Council is responsible for making all operational decisions moving forward. Those on the Council include:
    • LeAn Taylor, Chief Program Officer
    • Kim Platt, Chief of Community Operations
    • Lacie Tedrow, Director of Quality Assurance & Staff Training
    • Danielle Fineran, Director of Finance
    • Angie Owen, Director of Development
    • Sarah Foley, Director of Marketing and Retail Operations
    • Shanon Lux, Associate Human Resources Director
    • and Rhonda Feldman, Executive Assistant
  • Additionally, Ed Smith, a member of New Hope’s Governing Board of Directors and former CEO of St. Anthony Hospital, has been appointed board liaison to the Leadership Council. Mr. Smith will be meeting with the Council weekly, ensuring that together, the Leadership Council and Board of Directors are continuing New Hope’s mission of enriching the lives of individuals with disabilities.
  • The Leadership Council is in the process of drafting a 90-Day Operational and Communications Plan. We anticipate it will be at least 90 days before a new CEO is identified and hired. In the meantime, there is important work to do as New Hope continues its mission of enriching lives. Within the operations plan that the Leadership Council is drafting, the Council will be reviewing all current projects and initiatives and reviewing them to ensure they align with New Hope’s mission.
  • Financial Stability. Please be assured, New Hope has a proud 46-year history and a strong balance sheet, thanks in part to the wisdom and foresight of decades long planning. Over the years, New Hope has built a strong foundation and invested wisely to secure the future of the organization. While the entire healthcare industry is facing complexities in today’s environment especially around workforce, our focus is always on providing compassionate care.

Most importantly, please be assured that each member of the Council is dedicated to ensuring a culture of open communication and commitment to New Hope’s mission. As an organization, and as employees, we are truly committed to providing compassionate care to those we serve and living out our mission of enriching the lives of those we’re privileged to care for. 

Moving forward, one goal of the Leadership Council will be to improve communications to you, our families. Please continue to look for regular updates in the days and weeks ahead. We look forward to being in touch again soon to share with you the progress we are making.

Sincerely,

LeAn Taylor, Chief Program Officer

Kim Platt, Chief of Community Operations

Lacie Tedrow, Director of Quality Assurance & Staff Training

Danielle Fineran, Director of Finance

Angie Owen, Director of Development

Sarah Foley, Director of Marketing and Retail Operations

Shanon Lux, Associate Human Resources Director

Rhonda Feldman, Executive Assistant

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